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Why is my account under review?

What triggers a review, what happens while one is in progress, and what the possible outcomes are

An account review is part of keeping the Challenge fair and consistent for everyone. It does not automatically mean a final decision has been made against your account.

What triggers a review

Accounts may be reviewed when activity does not align with the Challenge rules. Common reasons include:

  • Operating multiple accounts

  • Sharing account access with another person

  • Allowing someone else to trade on your behalf

  • Coordinated trading activity across multiple accounts

  • Activity that suggests automated tools or third-party trading services

  • Exploiting platform bugs or pricing errors

What happens during a review

  • Payout processing may be paused

  • You may be asked to provide context or additional information

  • Your activity is checked against the platform rules

You will be notified by email when a review begins. If you have questions, you can respond to that email or contact support. Make sure to include your account email and any relevant context.

Possible outcomes

If the review does not find a rule violation, your account returns to normal and any paused payouts are processed.

If the review confirms a rule violation, the payout may be forfeited and the account may be permanently closed. The outcome is communicated in writing with the reasoning explained.

Reviews are applied consistently to ensure all traders are evaluated under the same conditions. If you believe your account was flagged in error, contact support with as much context as possible.

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