A profile review is part of keeping the challenge fair and consistent for everyone. It does not automatically mean a final decision has been made against your profile.
What triggers a review
Profiles may be reviewed when activity does not align with the challenge rules. Common reasons include:
Operating multiple profiles
Sharing profile access with another person
Allowing someone else to trade on your behalf
Coordinated trading activity across multiple profiles
Activity that suggests automated tools or third-party trading services
Exploiting platform bugs or pricing errors
What happens during a review
Payout processing may be paused
You may be asked to provide context or additional information
Your activity is checked against the platform rules
You will be notified by email when a review begins. If you have questions, you can respond to that email or contact support. Make sure to include your profile email and any relevant context.
Possible outcomes
If the review does not find a rule violation, your profile returns to normal and any paused payouts are processed.
If the review confirms a rule violation, the payout may be forfeited and the profile may be permanently closed. The outcome is communicated in writing with the reasoning explained.
Reviews are applied consistently to ensure all traders are evaluated under the same conditions. If you believe your profile was flagged in error, contact support with as much context as possible.
For the full list of platform rules, see What's prohibited on Catalyst.